Estuary aims for people to experience its rectitude at excellence.

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Refunds and Cancellations

All refunds are on the sole discretion of Estuary upon the verification and confirmation done
by our team.

Refund Policy

We use the information we collect in various ways, including to:

  • Refunds are deemed valid only if the product/bottle has been damaged or if the order is cancelled within 8 hours of purchase
  • We will immediately notify you on the status of your refund after the cancellation request is received
  • In case of damaged product, the product will either be replaced or the refund will be initiated
  • If your refund is approved, we will initiate a 100% refund to the source of your original payment method
  • You will receive the credit in 7-10 working days, depending on your card/bank/wallet policies
  • Photos of the damaged product to be submitted and upon inspection, refund will be initiated or the product will be replaced
  • Refund won’t be initiated against goods accepted without inspection from the courier and claimed as damaged goods afterwards

Cancellation of Order

  • For cancellations please email us on dk@estuaryworld.com

Contact Us

  • If you have any questions, contact us on +91 9727507979 or email us on dk@estuaryworld.com